Activity Update Oct. 15 to 20, 2020

Activity Update Oct. 15 to 20, 2020

ProvinceCalls AnsweredAverage Call Length
Manitoba2145:30 mins
New Brunswick239 (109 Fr.)5:55 mins
Newfoundland174:50 mins

Caller Trends – In addition to testing the line, call types are varied and include requests for: 

  • COVID-19: Testing and Assessment Centres
  • Mental Health Services and Supports
  • Government Programs
  • Senior Services and Supports
  • Housing/Shelter
  • 211 Inclusion/Agencies Updating Records 
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