Activity Update Oct. 15 to 20, 2020
| Province | Calls Answered | Average Call Length |
| Manitoba | 214 | 5:30 mins |
| New Brunswick | 239 (109 Fr.) | 5:55 mins |
| Newfoundland | 17 | 4:50 mins |
Caller Trends – In addition to testing the line, call types are varied and include requests for:
- COVID-19: Testing and Assessment Centres
- Mental Health Services and Supports
- Government Programs
- Senior Services and Supports
- Housing/Shelter
- 211 Inclusion/Agencies Updating Records